David E. Jacobson
President
David E. Jacobson

11 months ago · 11 min read
David E. Jacobson
David E. Jacobson
President, Managing Partner & Personal Injury Attorney in California
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If You Fall in a Store, What To Do Next?

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Slip and fall accidents in stores are more common than expected. From slick grocery aisles to poorly maintained department store walkways, these incidents send thousands of people to the emergency room every year. When store owners fail to keep their property safe, and someone gets hurt because of it, the law may hold them responsible. Under certain conditions, you may be entitled to compensation for medical bills, lost income, pain and suffering, and more.

If you fall in a store and don’t know what to do, you need to start by checking yourself for injuries and calling for help. Additionally, report the incident to the store manager and ask for an official incident report. Furthermore, document the scene – take photos of the area, your injuries, and any contributing hazards. Collect witness information if possible, and seek medical attention immediately, even if you feel okay. These steps protect your health and help build a strong foundation for a possible legal claim.

At Hillguard Injury Lawyers, we are experienced in slip and fall cases and have helped countless clients recover the compensation they deserve. Our team understands how to prove negligence, negotiate with insurance companies, and protect your rights every step of the way. Contact us today for a free consultation.

In this post, we’ll walk you through everything you need to know after a fall in a store: your legal rights, what evidence to collect, when you can sue, how long you have to act, and what kind of compensation you may be entitled to.

What Are Your Legal Rights After a Slip and Fall Accident?

What Are Your Legal Rights After a Slip and Fall Accident?

A “slip and fall” refers to an incident where someone is injured due to a hazardous condition on someone else’s property. Examples of such conditions could be wet floors, uneven surfaces, poor lighting, or cluttered walkways. However, to have a valid legal claim, there needs to be more than just a fall; there needs to be fault.

Slip and fall accidents might seem minor at first, but depending on the circumstances, they can lead to serious injuries and complex legal claims. However, not every fall automatically entitles you to compensation. The conditions that caused the fall matter, and so does the responsibility of the property owner.

Additionally, property owners are legally required to maintain reasonably safe conditions for visitors, whether they run a retail store or manage an apartment building. If they fail to do so and someone gets hurt as a result, they can be held liable. Here are some situations where a property owner can be responsible for your fall:

  • The hazard wasn’t addressed in a reasonable amount of time (e.g., a spill that sat unattended for hours).
  • There were no warning signs alerting you to the danger (like a “wet floor” sign).
  • The owner or staff were negligent in inspecting or maintaining the property, leading to unsafe conditions.

However, it’s not always black and white. In some regions, laws like contributory or comparative negligence come into play. That means if you were partially at fault, for example, if you were texting and not paying attention, your compensation might be reduced or even denied.

Furthermore, if your fall was caused by negligence, you have the right to seek compensation, and that includes more than just your immediate medical bills. You may be able to recover the costs of medical treatment, lost wages if you missed work, and pain and suffering, including physical and emotional distress. You may also be able to recover long-term rehabilitation or care costs. You also have the right to file a personal injury claim, but you must do so within your state’s statute of limitations. And of course, you always have the right to consult and hire a personal injury attorney to help you with your case.

What to Do if You Fall In the Store?

What to Do if You Fall In the Store?

If you fall in a store, your first instinct might be to get up quickly and brush it off. However, what you do in the first few moments (and days) after a fall can impact your health, your case, and your ability to recover fair compensation. Here are some important steps to take after a slip and fall accident:

Check Yourself for Injuries

First, don’t rush to get up. At the accident scene, take a breath and assess the situation. If you’re in immediate danger (like near broken glass or in a crowded area), try to move carefully. Otherwise, stay still and do a quick self-check. Check if you are you are bleeding, if you feel sharp pain, feel dizzy, or have any swelling. Furthermore, if you hit your head, stay especially cautious, as concussions often go unnoticed at first.

Report the Incident to the Store Manager

Once you’ve stabilized, alert the nearest employee or manager. Let them know what happened and where it happened. Ask them to create an incident report and request a copy before you leave. This documentation can become key evidence later. Be careful not to sign anything that admits fault or waives your rights.

Document the Scene and Evidence

Take out your phone and document everything. Snap pictures of the floor, lighting, nearby obstacles, and any spilled substances. Take pictures of your injuries as well, even if they seem minor. If anyone saw you fall, ask for their name and contact info. This is important because witnesses can later verify your account if the store disputes it.

Seek Immediate Medical Attention

Even if you feel okay, get checked by a doctor the same day. Injuries like sprains, concussions, or internal bruising may not show symptoms right away. A full medical evaluation also provides a professional record of your injuries, which is important for your claim. Furthermore, save every document, such as test results, receipts, and prescriptions.

Preserve Evidence and Track Expenses

Hang on to the clothes and shoes you were wearing at the time of the fall; don’t wash them or throw them out. They may show signs of the hazard or help establish how the fall occurred. Also, track any out-of-pocket expenses, from medical bills and transportation to missed days at work.

Contact a Personal Injury Lawyer

If your injuries are serious or the store is pushing back on fault, you’ll need a lawyer for a personal injury claim. They can guide your next steps, gather evidence, handle the insurance companies, and file a premises liability claim (a type of personal injury claim) if needed.

Can You Sue If You Slip and Fall in a Store?

Can You Sue If You Slip and Fall in a Store?

Yes, if your fall was due to unsafe conditions that the store should have prevented, you can sue the store. That includes unmarked hazards, lack of cleaning, or structural dangers like broken tiles or uneven walkways.

But here’s when you can’t sue: if the store had proper warning signs in place, took reasonable steps to keep the area safe, and you ignored obvious hazards or were acting carelessly. To successfully file a claim, you’ll need to prove that a hazard existed, the store knew (or reasonably should have known) about it, and they failed to fix or warn about it. You may also need to prove that you were injured as a result of the slip and fall incident.

Additionally, you’ll need strong evidence. This means photos of the scene, your medical records, the store’s incident report, and statements from witnesses. Legal guidance is especially important if your injuries are severe or if the store is denying responsibility.

How Long Do You Have to File a Slip and Fall Claim?

Timing is everything when you want to file a personal injury lawsuit. In most states, the statute of limitations for personal injury claims, including slip and fall cases, is one to two years from the date of the accident.

It’s important to understand that reporting the accident to the property owner and actually filing a personal injury lawsuit are two separate things. Ideally, you should report the fall to the store within 24 to 72 hours. But to file a personal injury claim, you’ll need to take legal action within the set legal deadline. If you miss that window, your case could be dismissed, no matter how strong it is.

How Much Money Can You Get for Falling in a Store?

How Much Money Can You Get for Falling in a Store?

There is no fixed amount as the value of your case depends on many factors: how badly you were hurt, how clearly the store was at fault, and how your injuries have affected your life. Generally, you may be eligible to receive compensation for immediate and future medical expenses, lost wages if you missed work, pain and suffering, emotional distress, and reduced quality of life.

Additionally, the size of your payout can vary dramatically. Minor injuries with a quick recovery may result in a few thousand dollars, while more serious cases, like permanent disability, can reach six figures or more. Typically, compensation for accident injuries ranges from $15,000 to $200,000. So, be sure to have an experienced personal injury attorney by your side who’ll help you through the legal process and win your personal injury claim.

Need a Personal Injury Lawyer for Your Fall Injury?

After a fall in a store, taking the right steps can make all the difference in your recovery, both physically and legally. Your health and safety should always come first. Once you’re out of harm’s way and have received medical attention, shift your focus to protecting your legal rights. Furthermore, don’t delay in gathering evidence, reporting the incident, and getting legal advice. This is because acting quickly helps preserve your ability to file a strong personal injury claim.

At Hillguard Injury Lawyers, we understand how overwhelming these situations can be. Our experienced team has helped countless clients navigate the aftermath of slip and fall accidents, and we’re here to help you too. Whether you’re dealing with medical bills, missed work, or ongoing pain, we can walk you through your options and fight for the compensation you deserve. Contact us today for a free consultation.

Fall Accidents FAQs

Slip and fall accidents can raise a lot of questions, especially when you’re unsure about your legal options. Here are quick answers to some of the most common concerns people have after getting hurt in a store or on someone else’s property.

Are Slip and Fall Cases Hard to Win?

They can be challenging, but not impossible. Success depends on proving the property owner was negligent and that their actions, or inaction, directly caused your fall. Solid evidence, like photos, witness statements, and medical records, can significantly strengthen your case.

Do Most Slip and Fall Cases Go to Trial?

 Most of these cases are settled out of court. With strong evidence and legal representation, many victims receive fair settlements without ever stepping into a courtroom.

Can You Get a Slip and Fall Settlement Without a Lawyer?

It’s possible, but not always wise. Insurance companies may offer lowball settlements or deny valid claims. Having a personal injury lawyer often leads to better outcomes and ensures your rights are fully protected.

What Not to Do After a Slip and Fall Accident

After a slip and fall, don’t admit fault, skip medical care, or post about the incident online. And never sign documents or give statements to insurance companies without speaking to a lawyer first. These actions can weaken your case and make it harder to get fair compensation.

What Should I Do Immediately After a Slip and Fall?

Seek medical attention, report the incident to the property owner or manager, document the scene, and preserve any evidence. These actions can protect both your health and your legal rights.

How Long Does a Slip and Fall Case Take?

It varies. Some cases settle in a few months, while others, especially those involving serious injuries or disputes about fault, can take a year or more to resolve.

What If I Was Partially at Fault for the Fall?

In many states, you can still recover compensation even if you were partially at fault, thanks to comparative negligence laws. Your compensation may simply be reduced by your percentage of fault.

Related: Store liable for a customer injury